At Grihani.com, we are committed to delivering your orders in a timely and efficient manner. Please review our Shipping Policy to understand our delivery process, charges, and timelines.

1. Shipping Locations
We currently ship across India. If your location is not serviceable, we will notify you at the time of checkout.

2. Shipping Charges

• Free shipping on orders above ₹999.

• A standard shipping fee of ₹50-100 applies to orders below this amount.

• Any additional delivery charges (if applicable) will be displayed at checkout before payment.

• Billing will appear under the name “Tutor” on your payment statement.

3. Shipping Time & Delivery

• Orders are processed within 1-2 business days after payment confirmation.

• Estimated delivery times:

  • Metro Cities: 5-10 business days

  • Other Cities & Rural Areas: 7-14 business days

• Delivery times may vary due to unforeseen factors like weather, holidays, or logistical issues.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email/SMS.

• You can track your order status on our website under the “Track Order” section.

5. Delayed or Failed Deliveries
Your order may be delayed or undelivered due to:

• Incorrect or incomplete shipping address.

• Unavailability of the recipient at the delivery address.

• Logistics partner issues beyond our control.

In such cases, our team will reach out to you for further assistance.

6. Damaged or Missing Items

• If you receive a damaged product, contact us within 48 hours of delivery with images of the damaged item.

• If any item is missing from your order, report it within 48 hours, and we will investigate the issue.

7. International Shipping
Currently, we do not offer international shipping. We only deliver within India.

8. Contact Us
For shipping-related queries, reach out to us at:
📍 Grihani.com
🏢 142 RPS Colony, New Delhi
📧 support@grihani.com
📞 +91-8005526274

We strive to provide a smooth shopping experience and appreciate your trust in Grihani.com! 🚀